Course description:  this course is designed to equip students with the relevant skills for the management of front office operations

Course objectives.

By the end of this course, students should be able to:

1.0        introduced to the uniform system of accounts

2.0       familiarize with the responsibilities for cash accounting and control procedures in

form office

3.0       understand the principles and methods of billing guest charges

4.0       identify the characteristics of various methods of payment and procedures for

accepting

5.0       highlight the strategies of control for the front office department

6.0       demonstrate practical skills in front office procedures